#Kubra ifactor location professional
He also oversaw Professional Services, IT infrastructure, and document fulfillment operations across North America. In this role, he provided strategic leadership for the company’s service and operational functions, information security, and risk management. Tony Di Iorio joined KUBRA in 2009 as Senior Vice President, Service Delivery. KUBRA announced today a new organizational structure for its executive management team, which includes promotions for Tony Di Iorio to Chief Operating Officer and Shazir Khan to Chief Technology Officer. Visit for more information.Shazir Khan Named Chief Technology Officer, Tony Di Iorio Named Chief Operating Officer. iFactor products and solutions enable utilities to leverage connected technologies such as the web, mobile web, and smartphones to interact with their customers.
#Kubra ifactor location software
IFactor develops software products and delivers complete communication solutions for the utility sector, delivering information to more than 150 million people in North America through deployments at more than 45 utilities. KUBRA is an operating subsidiary of the Hearst Corporation. With over 500 clients and 1 billion customer interactions annually, KUBRA enables innovative performance-driven value to its clients every day. Our portfolio of integrated multi-channel outsource solutions include document print and mailing, e-billing and self-service, document management, and payment solutions. KUBRA provides customer interaction management solutions to some of the largest utility, insurance, financial services, government, healthcare, and communication companies across North America. The iFactor solution complements literally every solution module within our digital e-commerce platform. With the iFactor acquisition, we have now positioned KUBRA to manage literally every customer interaction within the meter-to-cash and outage communications management ecosystem from delivering e-bills and powering online payments to processing paper bills and checks to mobile apps, energy usage, and proactive communications and alerts. KUBRA believes utilities will be moving away from the current state of multiple 'point solution' relationships and on to large enterprise strategic partnerships where multiple solutions and services are managed by one integrated partnership with one core real-time interface to their CIS/OMS. iFactor also has a number of client relationships in Canada and additional opportunities in Europe and Asia-Pacific that have tremendous potential. With the iFactor suite of products, KUBRA will be able to expand our cloud-based solution 'stack' to include outage communication management, preference management, and an advanced mobile application offering. Post acquisition, this number grows to 54, including 60% of the top 25 utilities, creating tremendous opportunities to expand relationships with mutual and net new clients and to continue to grow our market share in the enterprise North American gas and electric utility market space with a truly unique offering. Prior to the acquisition KUBRA, had as clients 36 of the top 100 gas and electric utilities in America. The combination of the two organizations will increase the overall value KUBRA will be able to deliver to the combined client base and grow its market share of leading North American gas and electric utilities.
"As a clear leader in digital customer communications for the utility industry, iFactor solutions will help KUBRA take a significant step forward in our goal of creating a seamless, cross-platform experience for our clients and the customers they serve." "The acquisition of iFactor complements KUBRA's overall service offering and represents an important strategic opportunity for us to provide an end-to-end suite of customer experience management solutions," said Rick Watkin, CEO of KUBRA. The acquisition strengthens and expands KUBRA's customer interaction management solution set, positioning the company as the only complete and integrated suite of meter-to-cash and outage communication management solutions. MISSISSAUGA, ONTARIO-(Marketwired - Jan 4, 2016) - Today, KUBRA announced the acquisition of iFactor, a customer communication solution provider offering automated alerts, preference management, mobile applications, industry-leading outage communications and customer-facing mapping technology to the utility industry.
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